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Payment Policy

A 50% deposit is required at the time of booking. The remaining 50% is due at the time services are provided unless other payment arrangements are made. Payments are accepted through the IntakeQ client portal only. Mastercard, Visa, Amex and Discover cards are accepted.

Cancellations and reschedules must be made at least 24 hours prior to appointment via the IntakeQ client portal. Cancellations made less than 24 hours before appointment forfeit the deposit. Reschedules made less than 24 hours before appointment have 5 days to make a new appointment. Appointments not made within 5 days forfeit the deposit. Deposits and all services provided are non-refundable.

Please note that consent and intake forms must be filled at least 24 hours before appointment. Appointment will be confirmed once intake form is submitted.

Insurance Policy

You understand that:

- JC Lactation Counseling does not take insurance at this time.
- JC Lactation Counseling can provide a superbill suitable for you to submit to your insurance.
- JC Lactation Counseling cannot guarantee that you will get reimbursed for any amount that you paid.
- The superbill (which also serves as a payment receipt) will be coded appropriately to the level of service provided during the visit.

For more information on insurance reimbursement, please click here.


Virtual lactation support using HIPAA compliant video platforms.
If you have any questions about my services or packages, please contact me.

Due to the current COVID-19 crisis, support for parents and their babies will be held virtually until further notice. Appointments can be scheduled by clicking here